DIGITTAL PRODUCT REFUND POLICY 

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Thank you for purchasing our digital product. We hope you are satisfied with your purchase. Before proceeding with the purchase, please carefully review our "No Refund Policy" below. By making a purchase, you agree to abide by the terms of this policy.

 

**1. Nature of Digital Products:**
Our digital products are intangible, non-physical goods that are delivered electronically, such as software, downloadable files, digital documents, e-books, online courses, digital templates, and other virtual content.

 

**2. No Refund Policy:**
Due to the nature of digital products and the instant accessibility they provide, we have a strict no refund policy. Once the purchase is completed and the product is accessed or downloaded, the sale is considered final, and no refunds will be provided.

 

**3. Exceptions:**
There are certain situations where we may consider offering a refund on a case-by-case basis, subject to our sole discretion. These situations may include:

a. Duplicate purchases: If you accidentally purchase the same product twice, you can request a refund for the duplicate purchase.
b. Non-delivery: In the rare event that you do not receive access to the purchased product despite completing the payment, we will investigate the matter and issue a refund if necessary.

**4. Refund Procedure:**
If you believe your purchase qualifies for a refund based on the exceptions mentioned above, please contact our customer support team at info@creativmag.com within 7 days from the date of purchase. In your request, include the order details and any other relevant information. We will review your request and respond accordingly.

 

**5. Chargebacks and Disputes:**
In the event of a chargeback or dispute initiated by you with your payment provider without attempting to resolve the issue with us first, we reserve the right to terminate your access to the product immediately and take appropriate legal action to recover the purchase amount, along with any additional costs or damages.

 

**6. Product Support:**
We strive to provide excellent customer support and assistance with any issues you may encounter while using our digital product. If you experience any problems, please contact our support team at [support email], and we will do our best to resolve the matter promptly.

 

**7. Modifications to the Policy:**
We reserve the right to modify or amend this "No Refund Policy" at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. By continuing to use our digital product after such changes, you acknowledge and agree to the updated policy.

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By making a purchase of our digital product, you acknowledge that you have read, understood, and agreed to our "No Refund Policy" stated above.

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If you have any questions or concerns regarding this policy, please contact us at info@creativmag.com.

Thank you for your understanding and cooperation.

CREATIV MAGAZINE INC.
www.creativmag.net